HVAC Lifetime Workmanship Guarantee

Bruce Thornton Air Conditioning Company History

Great HVAC services come from a company you can trust, and the most trustworthy companies in the industry are those that have been around for a long time. Over the last 50 years, we’ve grown tremendously as a business, and we’ve acquired valuable experience that we bring to every service visit.

HVAC Lifetime Workmanship Guarantee

Here at BTAC, our installations are backed by a lifetime workmanship guarantee to provide our clients with the proper value they rightfully deserve and should expect.

Because of the care and attention to detail that BTAC’s installers provide, we can confidently include this guarantee for all systems we install.

If there are any problems with what we install that are due to faulty or insufficient workmanship, we will return and repair the workmanship defects at no cost to the customer.

Our Lifetime Workmanship Guarantee covers the following that were installed by us:

  • Metal ductwork and filter latches
  • Ductwork installations
  • Sheet metal straps, clamps, fasteners, hangers and connectors
  • Metal venting and chimney liners
  • PVC venting for ENERGY STAR rated equipment
  • Condensation drain piping, hangers, and fittings for ENERGY STAR equipment (not including condensate pump itself)
  • Gas piping and shut off valves
  • High-voltage electrical wiring, conduit, fittings, straps, clamps and terminal connectors
  • Low-voltage electrical wiring, wire nuts, straps, ties and connectors (excluding the thermostat itself)
  • Refrigerant piping & plumbing we install – guaranteed to be leak free
  • Equipment pads, stands, jacks and vibration devices
  • Our guarantee does not include the cost of gaining access to underground or other inaccessible piping

This Lifetime Workmanship Guarantee is yet another thing that sets us apart from our competition in providing our clients with additional value and peace of mind.

Should you ever have a situation covered by this guarantee, just call our office and we will gladly make it right for you.

Earning your complete satisfaction is our top priority. Call us if anyone in our staff — from office to sales to installation — has fallen short of this goal.

Why Choose BTAC?

We are your one-stop provider.
Our technicians and plumbers specialize in residential and commercial HVAC and plumbing installation, maintenance and repair along with water heaters, custom metal fabrication, refrigeration, mechanical contracting, commercial equipment and indoor air quality systems.
We are always at your service.
Heating, cooling and plumbing issues don’t respect anyone’s schedule, and we realize that repairs are an additional headache to somehow fit in. That’s why we’re available 24/7 to take care of emergency repairs. We’ll respond to your call quickly, assess the issue and get your essential system up and running right away.
We do up-front pricing.
There are no hidden fees or unexpected costs for an installation, service or repair job from BTAC. We’ll tell you up front exactly how much the project will cost, and we’ll stand by that price. We also offer financing and frequent specials.
We stand behind our work.
Because we use cutting-edge technology and hire only highly qualified technicians and plumbers, we know you’ll get the best service available when you call BTAC. That’s why we offer a 100 percent satisfaction guarantee.
(806) 589-1014 - Call us today!

24-Hour Plumbing, Air Conditioning & Heating Repair

With more than 50 years’ experience providing heating, ventilation and air conditioning services for residential and commercial customers, we at Bruce Thornton Air Conditioning are proud to be the South Plains TX area’s comfort specialists. We specialize in system replacement, preventive maintenance and repair, all with the goal of keeping your heating, cooling, refrigeration and plumbing systems functioning at maximum efficiency.

Why BTAC?

We are your one-stop provider.

We are always at your service.

We’re highly qualified.

We do up-front pricing.

We stand behind our work.

What Customers Love About Us

Michael Villarreal
Michael Villarreal
January 15, 2024
Had Tony come in (BROSIG'S Custom Taxidermy) he was fast,professional, friendly and informative. Got us back up and running
CM Livingston
CM Livingston
December 20, 2023
I am so thankful for BTAC and the guys they sent out to repair a major hot and cold water leak under our slab. They knew what they were doing, and were very professional and polite, and I might add compassionate. They are an asset to the company!
Jason Crites
Jason Crites
August 26, 2023
Joshua K is amazing he came out after hours and had a simple fix that got our AC fixed right away!
Rick Rodriguez
Rick Rodriguez
August 13, 2023
To the credit of BTAC and it's management, I had a frustrating experience with them on a call out for a problem with a blower motor. I made my opinion known and contacted them through email to express it. They responded, sent out new technicians and made it right. That doesn't happen very often these days, and it's good to see a company show it cares about that. If you call these folks to come out, and your experience is what you expected, let them know, they'll work with you. 👍
James Voyles
James Voyles
July 27, 2023
Luis was an incredible technician. Very professional and friendly! Can’t recommend him enough. Also prompt service, thanks for the help!
Cad Dunlap
Cad Dunlap
June 8, 2023
I'm new to the Lubbock area and Bruce Thornton Air Conditioning was the first company we called. They had someone at our house to help in an hour and the service man had our AC fixed in 30 minutes. Their customer service was great from the receptionist who answered the phone to the hvac professional who fixed our AC!
MARK BENEDICT
MARK BENEDICT
June 1, 2023
Luis was great. Fast, efficient and knowledgeable. Thank you!

Open 24/7

24-hour Emergency Service Available

Lubbock HVAC Professionals

Contact Us

Bruce Thornton Air Conditioning
128 Slaton Road
Lubbock, Texas 79404

Phone

Phone: (806) 589-1014

State HVAC License: TACLA00112807C
State Plumbing License: M40449

Amana is a registered trademark of Maytag Corporation or its related companies and is used under license to Goodman Company, L.P., Houston, TX. All rights reserved.

Emergency Plumbing, A/C, & Refrigeration Repair Services in Lubbock, TX - Call Us Now!