Contact BTAC Today!

(806) 589-1014

Bruce Thornton Air Conditioning (BTAC) has been providing commercial HVAC, plumbing and refrigeration repair in the West Texas community since 1972. When our clients call for emergency heating, refrigeration, plumbing and AC service, they need immediate attention. When you run a business, you can’t afford downtime. Unlike other mechanical contracting companies, we don’t overbook our service calls and schedule you with our technicians quickly. With over 100 employees, we have enough plumbers and technicians to go around, so we’re always available when you need us.

Experienced Mechanical Systems Repair

As a full-service Lubbock, TX, plumbing and HVAC company, there isn’t much we can’t fix. Whether you need commercial AC repair, a new plumbing line, water heater replacement, or repairs to your commercial kitchen equipment, we’re here 24/7, and we can be there in short order. For urgent system issues, having a reliable emergency HVAC repair contact in Lubbock helps reduce downtime, especially when complex commercial systems require fast and accurate troubleshooting. We fix:

Commercial HVAC systems
Kitchen equipment
Plumbing problems
Commercial refrigeration systems
and more

Don’t let mechanical system glitches or plumbing problems disrupt your business and cost you money. A maintenance agreement can keep your equipment in tiptop condition. Ask about our customized service plans tailored specifically to the needs of your company. As a trusted HVAC service contact in Lubbock, BTAC supports both immediate repairs and long-term system planning, helping businesses maintain consistent performance across HVAC, plumbing, and refrigeration systems.

806.806.BTAC - Call us today!

24-Hour Plumbing, Air Conditioning & Heating Repair

With more than 50 years’ experience providing heating, ventilation and air conditioning services for residential and commercial customers, we at Bruce Thornton Air Conditioning are proud to be the South Plains TX area’s comfort specialists. We specialize in system replacement, preventive maintenance and repair, all with the goal of keeping your heating, cooling, refrigeration and plumbing systems functioning at maximum efficiency.

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Why BTAC?

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We are your one-stop provider.

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We are always at your service.

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We’re highly qualified.

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We do up-front pricing.

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We stand behind our work.

HVAC Lifetime Workmanship Guarantee

What Customers Love About Us

      EXCELLENT  
   Based on 507 reviews 
    
 
 
 
   
 
 
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   Corey Wood 
 July 2, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great experience! Called 3 companies before BTAC and they all told me it would be a couple of days. I called BTAC and they were here within the hour. Jeremy came out to look at our AC unit and was extremely professional. I admitted I knew nothing about HVAC units and he made sure to let me know step by step what was going on and what to look for in the future. Wonderful experience. They will always be my first call now.
  
 
      Posted on Google  
   
   Nathan Bond 
 June 2, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jeremy Washington fixed my A/C after hours in a professional and efficient manner.
  
 
      Posted on Google  
   
   Aby Howard 
 May 29, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jim was such a great person to work with! Michael installed our new unit and did a great job communicating the process with us! Thankful for the speedy service!
  
 
      Posted on Google  
   
   Brent Magers 
 May 26, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jeff, the plumber, and his helper, John, were fantastic about diagnosing and treating our plumbing issue. They quickly fixed our problem! Jeremy, the HVAC expert, was also quite good at formulating a rule-out diagnosis and was very cordial.
  
 
      Posted on Google  
   
   Michelle Linscomb 
 May 4, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jeff Davis helped us out with a two difficult faucet replacements and was great at showing and explaining his work. He was cheerful, cleaned up after himself and helped us know about discounts. Great experience!
  
 
      Posted on Google  
   
   JoAnn Long 
 April 24, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jeff Davis went above and beyond to repair an issue with the hot water heater in our outbuilidng.  He worked with his excellent supervisor George to make sure the problem was correctly resolved and took the time to explain what was done in a way that we could follow as the customer.  Great job!
  
 
      Posted on Google  
   
   Ginger B 
 March 12, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend! Everything was handled quickly and professionally. Very impressed with the quality.
  
 
      Posted on Google  
   
   JoeD' Rushing 
 February 1, 2026
 
 
 Trustindex verifies that the original source of the review is Google. My go to guys when getting custom metal built! George always takes care of us!
  
 
      Posted on Google  
   
   Lary Gunset 
 October 3, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Great service. Jeremy was honest, knowledgeable and fair.

Frequently Asked Questions

How do I contact an HVAC company in Lubbock?

You can contact a trusted HVAC company in Lubbock by phone, email, or through an online contact form. BTAC Inc. provides convenient communication options, allowing customers to request quotes, schedule services, or inquire about heating and cooling solutions with prompt and professional assistance.

Can I schedule HVAC service online?

Yes, many HVAC companies offer online scheduling for added convenience. Customers can book installations, repairs, or maintenance through a website contact form. This streamlined process allows homeowners and businesses to select preferred dates, describe issues, and receive timely confirmation from experienced technicians.

What details are needed to book service?

To book HVAC service, you typically need to provide your name, contact information, property address, system type, and a brief description of the issue. Sharing these details helps technicians prepare in advance, ensuring accurate diagnostics, efficient service, and a smoother appointment experience.

How quickly do HVAC companies respond?

Most HVAC companies respond within a few hours during business hours, while urgent inquiries often receive priority attention. Response times may vary depending on service demand, but reputable providers strive to deliver prompt assistance, ensuring minimal disruption and reliable comfort for residential and commercial customers.

Do HVAC companies offer same-day service?

Yes, many HVAC companies in Lubbock provide same-day service for urgent repairs and system malfunctions. Availability depends on technician schedules and demand, but reliable providers prioritize quick response times to restore comfort and prevent further damage, especially during extreme Texas temperatures.

What are typical HVAC business hours?

Typical HVAC business hours are Monday through Friday, from 8:00 AM to 5:00 PM. However, many companies also offer extended hours, weekend appointments, and emergency services to accommodate customer needs, ensuring dependable heating and cooling support whenever issues arise.