Bruce Thornton Air Conditioning Employee Reviews

Here’s what some of our employees think about BTAC:

I’ve had good role models working here. They all had the patience to work with me and show me what they know, so I try to do the same and show guys what I know. I’m not that guy who wakes up in the morning thinking ‘Oh no, I have to go to work.’ I wake up looking forward to going to work, seeing the guys I work with, talking about how their weekend was and what they did, and if they are alright.

Bubba V.

Sheet Metal Apprentice

BTAC gave me my first big break in this industry. I’ll never forget Bruce giving me that big chance to do such a large job and the trust he had in me.

Andy H.

Sheet Metal Mechanic

I have made lots of friends working here. I think that is what keeps me here, the friendships I’ve made.

Gilbert P.

Custom Metal Welder

I like learning new things and going out of my comfort zone. I didn’t know anything about HVAC and I have learned so much. I feel like I’m helping people when they call in and need service. It’s rewarding..

Lydia U.

Sales Lead Coordinator

I feel like I’m part of a team, all working together.

Joseph P.

Sheet Metal Apprentice

The training I get has really helped to make me more efficient at my job. I started as a plumbing helper, and now I’m a construction plumbing job foreman.

Aaron L.

Commercial Construction Plumber

We have a really good group of people working here. They make me want to be better than I am.

Zelda M.

HR Manager

Before coming to BTAC, I worked for another heating and air company, and I heard that BTAC was a great company to work for… so far it has been awesome.

David U.

HVAC Technician

I never thought I would be in the position I am in now at BTAC. I love doing what I do.

Clayton B.

Custom Metal Fabricator

Working here at BTAC, we are able to take care of our customers because BTAC has the resources for us to have the right tools and the financial security allowing us to purchase the materials and tools to get the job done right. We also have a good team, and we each have different knowledge and experiences, so when I don’t know something I know that I can rely on my team to help me figure out the problem.

Adam T.

Refrigeration Technician

806.806.BTAC - Call us today!

24-Hour Plumbing, Air Conditioning & Heating Repair

With more than 50 years’ experience providing heating, ventilation and air conditioning services for residential and commercial customers, we at Bruce Thornton Air Conditioning are proud to be the South Plains TX area’s comfort specialists. We specialize in system replacement, preventive maintenance and repair, all with the goal of keeping your heating, cooling, refrigeration and plumbing systems functioning at maximum efficiency.

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Why BTAC?

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We are your one-stop provider.

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We are always at your service.

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We’re highly qualified.

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We do up-front pricing.

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We stand behind our work.

HVAC Lifetime Workmanship Guarantee

What Customers Love About Us

      EXCELLENT  
   Based on 507 reviews 
    
 
 
 
   
 
 
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   Corey Wood 
 July 2, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great experience! Called 3 companies before BTAC and they all told me it would be a couple of days. I called BTAC and they were here within the hour. Jeremy came out to look at our AC unit and was extremely professional. I admitted I knew nothing about HVAC units and he made sure to let me know step by step what was going on and what to look for in the future. Wonderful experience. They will always be my first call now.
  
 
      Posted on Google  
   
   Nathan Bond 
 June 2, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jeremy Washington fixed my A/C after hours in a professional and efficient manner.
  
 
      Posted on Google  
   
   Aby Howard 
 May 29, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jim was such a great person to work with! Michael installed our new unit and did a great job communicating the process with us! Thankful for the speedy service!
  
 
      Posted on Google  
   
   Brent Magers 
 May 26, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jeff, the plumber, and his helper, John, were fantastic about diagnosing and treating our plumbing issue. They quickly fixed our problem! Jeremy, the HVAC expert, was also quite good at formulating a rule-out diagnosis and was very cordial.
  
 
      Posted on Google  
   
   Michelle Linscomb 
 May 4, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jeff Davis helped us out with a two difficult faucet replacements and was great at showing and explaining his work. He was cheerful, cleaned up after himself and helped us know about discounts. Great experience!
  
 
      Posted on Google  
   
   JoAnn Long 
 April 24, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jeff Davis went above and beyond to repair an issue with the hot water heater in our outbuilidng.  He worked with his excellent supervisor George to make sure the problem was correctly resolved and took the time to explain what was done in a way that we could follow as the customer.  Great job!
  
 
      Posted on Google  
   
   Ginger B 
 March 12, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend! Everything was handled quickly and professionally. Very impressed with the quality.
  
 
      Posted on Google  
   
   JoeD' Rushing 
 February 1, 2026
 
 
 Trustindex verifies that the original source of the review is Google. My go to guys when getting custom metal built! George always takes care of us!
  
 
      Posted on Google  
   
   Lary Gunset 
 October 3, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Great service. Jeremy was honest, knowledgeable and fair.