FAQs

FAQs - Home Air Conditioning Information

What is the SEER Rating?

The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, or 15. The higher the SEER the more efficient the system will be. The SEER rating of any given unit can range anywhere from 13 to 17.

Why is the SEER rating on the Energy Guide different than what my dealer quoted?

Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is derived based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.

Why should I have regular (or preventative) maintenance? And how often should I have it performed?

Your heating and cooling systems work incredibly hard to perform their functions for your home everyday. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance is delayed. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts that the naked eye may not notice. You should have maintenance done on your system regularly to ensure maximum efficiency and allow prevent possible problems that may occur in the near future.

What equipment requires regular (or preventative) maintenance?

At least once a year heat pumps and air conditioners require a professional tune-up. Because gas-fired equipment functions with greater efficiency, they only need to be serviced every other year. Inspections on boiler and furnace systems should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines, the gas meter, oil tank and every part of the actual furnace and boiler. Meanwhile, heat pump and air conditioning unit inspections should also include inspections of the fan, compressor, indoor coils, outdoor coils, line kits and refrigerant lines.

What are the advantages of a programmable thermostat?

Since they are electronic, programmable thermostats are more accurate and efficient than thermostats that contain mercury. With programmable thermostats you can control the temperature in your home at different times of day without ever touching your thermostat. Because everything is automatic, you will never forget to change the setting on your own.

What type of filter should I use? And how often should I replace it?

Standard filters work to keep your system and its ductwork clean, but they don’t really improve indoor air quality. To do that you need a media filter. The media filter rests between the main return duct and the blower cabinet and will improve dust and particle removal by seven times that of a standard filter. However, upgrading to a pleated media filter will remove everything from insecticide dust to airborne viruses from the filtered air. Always choose a filter that matches your blower’s capacity. For optimum efficiency and filtration, BTAC recommends that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.

Which equipment will best fit my home?

There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. BTAC can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to insure the size of the system you purchase will be large enough to cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.

 

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With more than 50 years’ experience providing heating, ventilation and air conditioning services for residential and commercial customers, we at Bruce Thornton Air Conditioning are proud to be the South Plains TX area’s comfort specialists. We specialize in system replacement, preventive maintenance and repair, all with the goal of keeping your heating, cooling, refrigeration and plumbing systems functioning at maximum efficiency.

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What Customers Love About Us

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Corey Wood
July 2, 2026
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Great experience! Called 3 companies before BTAC and they all told me it would be a couple of days. I called BTAC and they were here within the hour. Jeremy came out to look at our AC unit and was extremely professional. I admitted I knew nothing about HVAC units and he made sure to let me know step by step what was going on and what to look for in the future. Wonderful experience. They will always be my first call now.
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Nathan Bond
June 2, 2026
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Jeremy Washington fixed my A/C after hours in a professional and efficient manner.
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Aby Howard
May 29, 2026
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Jim was such a great person to work with! Michael installed our new unit and did a great job communicating the process with us! Thankful for the speedy service!
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Brent Magers
May 26, 2026
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Jeff, the plumber, and his helper, John, were fantastic about diagnosing and treating our plumbing issue. They quickly fixed our problem! Jeremy, the HVAC expert, was also quite good at formulating a rule-out diagnosis and was very cordial.
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Michelle Linscomb
May 4, 2026
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Jeff Davis helped us out with a two difficult faucet replacements and was great at showing and explaining his work. He was cheerful, cleaned up after himself and helped us know about discounts. Great experience!
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JoAnn Long
April 24, 2026
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Jeff Davis went above and beyond to repair an issue with the hot water heater in our outbuilidng. He worked with his excellent supervisor George to make sure the problem was correctly resolved and took the time to explain what was done in a way that we could follow as the customer. Great job!
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Ginger B
March 12, 2026
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Highly recommend! Everything was handled quickly and professionally. Very impressed with the quality.
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JoeD' Rushing
February 1, 2026
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My go to guys when getting custom metal built! George always takes care of us!
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Lary Gunset
October 3, 2025
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Great service. Jeremy was honest, knowledgeable and fair.

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128 Slaton Road
Lubbock, Texas 79404

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State HVAC License: TACLA00112807C
State Plumbing License: M40449

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