7 Questions to Ask Your HVAC Contractor

HVAC Contractor

Choosing the right HVAC system for your Abernathy, Texas, home plays a crucial role in eliminating hot and cold spots and keeping energy bills to a minimum. In addition to choosing the best heating and cooling unit, selecting a quality HVAC contractor to perform the installation, repairs, and maintenance is equally as important. Asking questions relating to experience and references can help you choose a contractor that maximizes your HVAC energy efficiency and money savings. Here’s a look at seven questions to ask an HVAC contractor to ensure you pick the right one.

Where Can I View Your Reviews and References?

Today’s industry-leading HVAC companies have an online presence. In addition to having reviews on their websites, you can usually search for reviews by doing a Google search. Simply type in the company’s name in the Google search box and press enter. The company’s business profile will appear along with a section that reads Reviews. You can click on the reviews to read through previous and current customers’ experiences with the HVAC contractor. Look for reviews that highlight how the contractor helped the customer save money.

What Services Do You Provide?

Most HVAC contractors provide an assortment of basic services such as heating and air installation, repair, and maintenance. Some offer additional services such as geothermal, refrigeration, duct cleaning, commercial HVAC, and indoor air quality inspections. Choosing a contractor that specializes in a diverse range of HVAC services is particularly ideal because the company can help you achieve maximum indoor comfort and energy savings.

What Certifications Do Your Technicians Have?

Do you want someone working on your HVAC system that has no formal training in heating and air conditioning? Of course you don’t, and that’s exactly why you should ask about the company’s training standards. They don’t necessarily have to possess a degree from a university, but having formal training or certification in heating, ventilation, and air conditioning will ensure the technicians perform high-quality services that save you money by increasing HVAC efficiency.

How Long Have You Been in Business?

Training and certification are important, but experience is crucial when working on HVAC systems. You want a contractor that has worked on numerous cases like yours. This allows you to feel confident knowing the company can help you extend the life of your HVAC system, save you money, and optimize your unit’s energy efficiency. Although all HVAC businesses aren’t going to have 60-plus years of experience, you should choose one where the technicians have significant experience.

Do You Offer Different Maintenance Programs?

Finding a contractor that offers different maintenance agreements allows you to choose a plan that best fits your needs. Since no two homes are the same, it only makes sense that you’ll need a maintenance agreement that tailors to your unique needs and preferences. Make sure to ask about these agreements and whether they are customizable. The goal is to sign up for a maintenance plan that focuses on inspecting your home’s HVAC system at least twice a year for worn and damaged parts, followed by making the necessary repairs.

Will My Home’s Current Setup Work for a New HVAC System?

Knowing whether your home’s current duct system is sufficient for a new HVAC system is paramount to saving money, achieving good indoor comfort, and extending the life of the new unit. A qualified contractor can inspect the existing duct system for damage and leaks and tell you whether its condition will work with the new system.

What Types of Systems Do You Offer?

A good HVAC contractor will stay up to date on the latest HVAC technology and offer advanced systems that significantly increase heating and cooling efficiency. When you upgrade to a newer and more efficient system, you’ll enjoy savings on your energy bills and an extended life span for your HVAC unit.

Contact Bruce Thornton Air Conditioning at 806-589-1014 today to speak with a qualified HVAC contractor. We can help you save money by improving your home’s heating and cooling efficiency.

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With more than 50 years’ experience providing heating, ventilation and air conditioning services for residential and commercial customers, we at Bruce Thornton Air Conditioning are proud to be the South Plains TX area’s comfort specialists. We specialize in system replacement, preventive maintenance and repair, all with the goal of keeping your heating, cooling, refrigeration and plumbing systems functioning at maximum efficiency.

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What Customers Love About Us

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Corey Wood
July 2, 2026
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Great experience! Called 3 companies before BTAC and they all told me it would be a couple of days. I called BTAC and they were here within the hour. Jeremy came out to look at our AC unit and was extremely professional. I admitted I knew nothing about HVAC units and he made sure to let me know step by step what was going on and what to look for in the future. Wonderful experience. They will always be my first call now.
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Nathan Bond
June 2, 2026
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Jeremy Washington fixed my A/C after hours in a professional and efficient manner.
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Aby Howard
May 29, 2026
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Jim was such a great person to work with! Michael installed our new unit and did a great job communicating the process with us! Thankful for the speedy service!
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Brent Magers
May 26, 2026
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Jeff, the plumber, and his helper, John, were fantastic about diagnosing and treating our plumbing issue. They quickly fixed our problem! Jeremy, the HVAC expert, was also quite good at formulating a rule-out diagnosis and was very cordial.
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Michelle Linscomb
May 4, 2026
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Jeff Davis helped us out with a two difficult faucet replacements and was great at showing and explaining his work. He was cheerful, cleaned up after himself and helped us know about discounts. Great experience!
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JoAnn Long
April 24, 2026
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Jeff Davis went above and beyond to repair an issue with the hot water heater in our outbuilidng. He worked with his excellent supervisor George to make sure the problem was correctly resolved and took the time to explain what was done in a way that we could follow as the customer. Great job!
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Ginger B
March 12, 2026
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Highly recommend! Everything was handled quickly and professionally. Very impressed with the quality.
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JoeD' Rushing
February 1, 2026
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My go to guys when getting custom metal built! George always takes care of us!
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Lary Gunset
October 3, 2025
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Great service. Jeremy was honest, knowledgeable and fair.

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128 Slaton Road
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State HVAC License: TACLA00112807C
State Plumbing License: M40449

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