5 Steps to Take in an Air Conditioning Emergency

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When your air conditioner suddenly stops working during the worst heat wave of the summer, you want an immediate response to your problem, even if it occurs on a night or weekend. To avoid panicking and to bring your issue to a speedy resolution, take these five steps in any air conditioning emergency in Lubbock, Texas.

Examine Your Air Filter

As an air filter accumulates dust and debris, the air conditioner must work harder to cool your home. If the filter becomes too clogged, your AC cannot do its job, so you might experience a lack of cool air coming from the vents. You might notice that the outside unit runs, but the inside unit never comes on at all, or you’ll hear the blower but feel no cold air.

Since the air filter is the easiest fix for a faulty air conditioner, check it first. It helps to keep a supply of fresh filters on hand so you can change it out in an emergency. If the filter looks clogged, replace it with a new one and test your air conditioner. If you start to feel cold air, you’ve solved the problem.

Check the Breakers

If the power goes out or a power surge occurs, your air conditioner’s breaker might trip without your knowledge. Locate your breaker box and make sure all the levers point in the correct direction. The breaker serves as a safety control device that shuts off power to an appliance so it doesn’t suffer damage from electric current.

Only reset your breaker one time. If it continues to trip after you start running the unit again, there’s something wrong with your air conditioner and you need an HVAC professional’s assistance.

Look for Signs of Refrigerant Leaks

Without an HVAC professional, you cannot discern for sure whether you have a refrigerant leak. However, some tell-tale signs point in that direction, such as ice buildup on the exterior pipes or a minimal amount of cool air coming from the vents. If you notice these issues, tell your HVAC technician so he or she can quickly diagnose the problem.

A refrigerant leak requires expert attention. Don’t call a local handyman to simply top off the R-22 refrigerant levels because it will not fix the problem. Instead, your HVAC technician needs to find and address the source of the leak. You don’t want to waste refrigerant or expose your family to decreases in indoor air quality from R-22 exposure.

Call the Professionals

Many HVAC companies offer emergency service to families who experience air conditioning problems outside of normal business hours. Regardless of whether you want to book an emergency visit, call your HVAC company right away to schedule an appointment. Knowing when to expect relief will help you cope with the situation.

Tell the person who answers the phone what you have observed with your air conditioner. Provide him or her with essential details, such as what you might have done to rectify the problem and any history of trouble with your HVAC system over the last few months. If you offer this information up front, your technician will arrive with all the equipment necessary to address the issue.

Prepare Your Home

In addition to scheduling a service call, prepare your home to deal with the decrease in cool air. Turn on ceiling fans in rooms you or your family members occupy and close your window treatments to prevent the sun’s rays from heating up your house.

If you suspect your air conditioner might pose a danger, turn it off completely. Do not attempt to run the AC just in case it happens to return to working order. Instead, keep plenty of cold drinks on hand and run a dehumidifier if you have one. Table, floor, and box fans can also cool down your environment.

An air conditioning emergency can inspire panic among homeowners, but if you stay calm and contact a professional right away, you won’t have to deal with the inconvenience for long. If you’re experiencing trouble with your air conditioner, give us a call at 806-589-1014 to schedule a service visit.

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With more than 50 years’ experience providing heating, ventilation and air conditioning services for residential and commercial customers, we at Bruce Thornton Air Conditioning are proud to be the South Plains TX area’s comfort specialists. We specialize in system replacement, preventive maintenance and repair, all with the goal of keeping your heating, cooling, refrigeration and plumbing systems functioning at maximum efficiency.

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Corey Wood
July 2, 2026
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Great experience! Called 3 companies before BTAC and they all told me it would be a couple of days. I called BTAC and they were here within the hour. Jeremy came out to look at our AC unit and was extremely professional. I admitted I knew nothing about HVAC units and he made sure to let me know step by step what was going on and what to look for in the future. Wonderful experience. They will always be my first call now.
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Nathan Bond
June 2, 2026
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Jeremy Washington fixed my A/C after hours in a professional and efficient manner.
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Aby Howard
May 29, 2026
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Jim was such a great person to work with! Michael installed our new unit and did a great job communicating the process with us! Thankful for the speedy service!
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Brent Magers
May 26, 2026
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Jeff, the plumber, and his helper, John, were fantastic about diagnosing and treating our plumbing issue. They quickly fixed our problem! Jeremy, the HVAC expert, was also quite good at formulating a rule-out diagnosis and was very cordial.
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Michelle Linscomb
May 4, 2026
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Jeff Davis helped us out with a two difficult faucet replacements and was great at showing and explaining his work. He was cheerful, cleaned up after himself and helped us know about discounts. Great experience!
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JoAnn Long
April 24, 2026
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Jeff Davis went above and beyond to repair an issue with the hot water heater in our outbuilidng. He worked with his excellent supervisor George to make sure the problem was correctly resolved and took the time to explain what was done in a way that we could follow as the customer. Great job!
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Ginger B
March 12, 2026
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Highly recommend! Everything was handled quickly and professionally. Very impressed with the quality.
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JoeD' Rushing
February 1, 2026
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My go to guys when getting custom metal built! George always takes care of us!
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Lary Gunset
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Great service. Jeremy was honest, knowledgeable and fair.

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