Your heat pump may ice up in the winter; it’s common enough. Icing happens when the water in the outdoor air comes into contact with a surface that’s below its dew point, such as your heat pump condenser, and it condenses into water. The water freezes when the outdoor air is below freezing. While a […]
Ductwork is responsible for delivering heated or cooled air throughout your home. Often made of metal, ductwork has been known to make noises while the HVAC system is in use. These noises, which range from normal to a symptom of a larger issue, can be troubling to homeowners. By listening to the duct and furnace […]
There are a number of options for keeping your home warm this winter, but two of the most popular are gas and oil furnaces. Which is better, though? Which is more affordable? Which is the most effective for heating your home? The gas vs. oil furnace debate has been going on for decades, and each […]
Just wanted to let you know that Ben Cantu came out today to give us a quote and I really appreciate how informative and helpful he was!! Thanks!
The two service techs who installed my water heater were on time, efficient and knowledgeable. All I have come to expect from BTAC.
BTAC to the rescue… I asked for an afternoon call to get my AC repaired. That is exactly what I received. Shortly thereafter the call, the repairman appeared at my door. He checked my system, traced out the problem & got me up and running in good time. I need an Electrician to update my fuse box with new breakers. This didn’t look like the normal way they shut down. That threw us both off, but he did his job, got me cool air, added freon and I am a happy man. My unit is in good shape without a large bill. If you have a heating, AC or plumbing problem, BTAC is the one to call for quick service, good pricing, professional repairmen and courteous people to deal with. it is so rare today to find people who do exactly what they tell you from the beginning. I am surely a believer.
I wanted to write you and tell you how pleased we are with the overall experience with BTAC. We had been needing a new AC/HEATING unit for a while, so when the opportunity came up through BTAC and Carrier I was happy to look into it. Jeff had Ben get in touch with me and my husband and Ben was very professional, explaining my options both financially and giving me choices in units. Mike called the day before, set the time and called my husband to tell him they were on their way. By the time I was home, around 1:00 Luis and Dennis were just finishing up with the installation. Both men were very polite and knowledgeable and Luis was very patient in explaining things. I can already see and feel a difference in how my house feels, it’s amazing.
After dealing with AC issues for two years following installation of a new unit (inside and out) by another company, I called BTAC, as a friend recommended. The technician was friendly, timely and explained in detail everything he was doing and why. He replaced a part outside and explained other problems. He stayed at my house until he felt comfortable with what his gauges read. His service was superior and our AC works better than it ever has! The price was not expensive and it was well worth it. We are VERY happy customers!
Lubbock Plumbing & Air Conditioning Comfort Specialist
With more than 40 years' experience providing heating, ventilation and air conditioning services for residential and commercial customers, we at Bruce Thornton Air Conditioning are proud to be the South Plains TX area's comfort specialists. We specialize in system replacement, preventive maintenance and repair, all with the goal of keeping your heating, cooling, refrigeration and plumbing systems functioning at maximum efficiency.
Our repair experts are available 24/7 to see to your business and home heating, cooling, refrigeration and plumbing needs, and we're constantly working to offer the best available technology to our customers.
Why Choose BTAC?
We are your one-stop provider. Our technicians specialize in residential and commercial HVAC installation, maintenance and repair along with water heaters, custom metal fabrication, refrigeration, mechanical contracting, commercial equipment and indoor air quality systems.
We are always at your service. Heating and cooling issues don't respect anyone's schedule, and we realize that repairs are an additional headache to somehow fit in. That's why we're available 24/7 to take care of emergency repairs. We'll respond to your call quickly, assess the issue and get your essential system up and running right away.
We're highly qualified. The majority of our air conditioning service professionals hold NATE certification, our industry's most highly regarded credential. They've completed extensive factory training and know how to repair and maintain all major makes and models. As a company, we are licensed by the state of Texas and have been recognized as an A+ business by the Better Business Bureau.
We do up-front pricing. There are no hidden fees or unexpected costs for an installation, service or repair job from BTAC. We'll tell you up front exactly how much the project will cost, and we'll stand by that price. We also offer financing and frequent specials.
We stand behind our work. Because we use cutting-edge technology and hire only highly qualified technicians, we know you'll get the best service available when you call BTAC. That's why we offer a 100 percent satisfaction guarantee.
We've been part of the South Plains region for 40 years, and community involvement has always been a cornerstone of our business. We're proud to have partnered with numerous families and businesses throughout the Lubbock area.
Thanks to our up-front pricing, you'll always know where you stand during a repair visit, and we keep that spirit of fairness in mind throughout all of our business dealings. We are an equal-opportunity employer and an equal-opportunity service provider, and we treat every customer with the same respect that we'd give to our own family.
Whether your air conditioner shuts down in mid-July or your water heater refuses to start in January, we're always just a phone call away. We're ready to step in and keep our friends, neighbors and businesses safe, warm, and running as it should, 24 hours a day, 365 days a year.