Our Most Recent Reviews
Our Reviews by City
Carrier A/C Purchase and Installation
Randall - Lubbock, TX
They arrived as scheduled and as promised. Their technicians were professional and did a superb installation. After finishing they made sure their work area was cleaned up and they monitored the unit to make sure it was cooling and performing as it should. They were very professional thorough even providing set-up and instruction on the wi-fi thermostat operation. We have been very pleased with BTAC and recommend them for A/C or heating needs.
Victoria - Lubbock, TX
Today, he came in my store & did a amazing job. The problem I had, he showed me exactly how I could fix it next time
Shelley - Lubbock, TX
Frank & his assistant were friendly & Very knowledgeable , & explained the issues with the garbage disposal . They both got right to work & replaced the disposal. We would recommend BTAC to our friends & family!!
Frank and Travis were professional, polite and efficient. Great price!
Patricia - Lubbock, TX
I am really happy with the faucet install and toilet repair. Frank and Travis worked well together to insure that everything was working properly. Frank took time to explain specific details with me.
Stevie - Lubbock, TX
The service was fast & noticed another problem
Andrea - Lubbock, TX
Diana - Lubbock, TX
Great and fast service
Sue - Lubbock, TX
Great service and very professional. Friendly and respectful of me.
Ok but could be better
James - Lubbock, TX
Had to have a second call as AC stopped working after paying $325 the day before. Assumed the first call would solve my problem. First technicians could have been more through. Should have checked more things but didn't. Had to pay an additional $82 to get the AC working correctly the next day. Nate was very helpful and through on the second call. He did a good job. $400 plus later I hope it continues to work.
Pyco - Lubbock, TX
David - Lubbock, TX
Very good service
Don - Lubbock, TX
Service Rep David was very knowledgeable, mannerly and detailed. I appreciated his courteous service.
Very quick response!
CRoss - Lubbock, TX
When my elderly mother's AC went out late in the day, BTAC sent technicians within 30 minutes. They fixed the problem quickly and were professional. We were very pleased with BTAC's service!
Lloyd - Lubbock, TX
Techs were helpful & kind. Very through.
Fantastic Customer Service
Holbert (Bridget, Renter) - Slaton, TX
The men were very professional and explained what they were doing at all times. I really appreciated how detailed they were!
Quick Service, Friendly Technician!
Kent - Lubbock, TX
So glad we called BTAC! Customer service was wonderful and they were quick to come fix the problem with our air conditioner!
Happy with service
Calvinmickie - Lubbock, TX
Came quickly and fixed problem!
Deanna - Lubbock, TX
Considerate and polite service with an uplifting smile. Always prompt and helpful. We don't know what we would do without btac. Th entire staff from the staff who answer calls to the service staff that visit our stores are wonderful.
Technician left a mess in the back room.
Virginia - Lubbock, TX
Todd - Lubbock, TX
Robby came to service our water heater. He came after 6pm & stayed until it was done. One, minor thing he couldn't get done after hours (needed parts) & he showed back up to take care of it as quick as he could. Explained, step-by-step, everything that he did & was very friendly. Price seemed reasonable as well. I was very satisfied with the service & they got to us within a couple of hours after calling them.
Excellent Response Time!
Brian - Lubbock, TX
Technician was excellent.
Rip Griffin swif shop bkflw
Manitowoc ice machine repair
Unit making noise
Replace garbage disposal
Replace garbage disposal
Edwin Foster bkflw test
Replace kitchen faucet
Disposal was leaking. Replace disposal
Ac not cooling
Restroom sink clogged up
Cooler tripping the breaker
Frost on doors