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AC Services Reviews

Local Reviews

Rated 4.9 out of 5 stars based on 876 customer reviews


Map of Lubbock, TX

Carrier A/C Purchase and Installation




They arrived as scheduled and as promised. Their technicians were professional and did a superb installation. After finishing they made sure their work area was cleaned up and they monitored the unit to make sure it was cooling and performing as it should. They were very professional thorough even providing set-up and instruction on the wi-fi thermostat operation. We have been very pleased with BTAC and recommend them for A/C or heating needs.


Map of Lubbock, TX

Store Manager




Today, he came in my store & did a amazing job. The problem I had, he showed me exactly how I could fix it next time


Map of Lubbock, TX

Awesome workšŸ˜Š




Frank & his assistant were friendly & Very knowledgeable , & explained the issues with the garbage disposal . They both got right to work & replaced the disposal. We would recommend BTAC to our friends & family!!


Map of Lubbock, TX

Frank and Travis were professional, polite and efficient. Great price!




I am really happy with the faucet install and toilet repair. Frank and Travis worked well together to insure that everything was working properly. Frank took time to explain specific details with me.


Map of Lubbock, TX

great service




The service was fast & noticed another problem


Map of Lubbock, TX

Thank you!





Map of Lubbock, TX

Manager




Great and fast service


Map of Lubbock, TX

Sue Jander




Great service and very professional. Friendly and respectful of me.


Map of Lubbock, TX

Ok but could be better




Had to have a second call as AC stopped working after paying $325 the day before. Assumed the first call would solve my problem. First technicians could have been more through. Should have checked more things but didn't. Had to pay an additional $82 to get the AC working correctly the next day. Nate was very helpful and through on the second call. He did a good job. $400 plus later I hope it continues to work.


Map of Lubbock, TX

Good service





Great job




Very pleased


Very good service




Service Rep David was very knowledgeable, mannerly and detailed. I appreciated his courteous service.


Very quick response!




When my elderly mother's AC went out late in the day, BTAC sent technicians within 30 minutes. They fixed the problem quickly and were professional. We were very pleased with BTAC's service!


Great Service




Techs were helpful & kind. Very through.


Fantastic Customer Service




The men were very professional and explained what they were doing at all times. I really appreciated how detailed they were!


Quick Service, Friendly Technician!




So glad we called BTAC! Customer service was wonderful and they were quick to come fix the problem with our air conditioner!


Happy with service




Came quickly and fixed problem!


Wonderful service




Considerate and polite service with an uplifting smile. Always prompt and helpful. We don't know what we would do without btac. Th entire staff from the staff who answer calls to the service staff that visit our stores are wonderful.


Technician left a mess in the back room.




Mostly professional


Great Service




Robby came to service our water heater. He came after 6pm & stayed until it was done. One, minor thing he couldn't get done after hours (needed parts) & he showed back up to take care of it as quick as he could. Explained, step-by-step, everything that he did & was very friendly. Price seemed reasonable as well. I was very satisfied with the service & they got to us within a couple of hours after calling them.


Excellent Response Time!




Technician was excellent.


Gerald P.

Gerald P.

Rip Griffin swif shop bkflw

Near N Redwood Ave, Lubbock, TX 79403
David B.

David B.

Manitowoc ice machine repair

Near 50th St, Lubbock, TX 79412
Nate  K.

Nate K.

No cool

Near Salem Ave, Lubbock, TX 79424
Joe B.

Joe B.

Unit making noise

Near 88th St, Lubbock, TX 79423
Hunter H.

Hunter H.

Checking A/C

Near FM2196, , TX 79376
Frank S.

Frank S.

Replace garbage disposal

Near 61st St, Lubbock, TX 79414
Frank S.

Frank S.

Replace garbage disposal

Near 61st St, Lubbock, TX 79414
Frank S.

Frank S.

Near 61st St, Lubbock, TX 79414
Gerald P.

Gerald P.

Edwin Foster bkflw test

Near 6th St, Lubbock, TX 79416
Gerald P.

Gerald P.

Near 7th St, Lubbock, TX 79416
Frank S.

Frank S.

Replace kitchen faucet

Near Aberdeen Ave, Lubbock, TX 79407
Jeremy D.

Jeremy D.

Disposal was leaking. Replace disposal

Near 17th St, Lubbock, TX 79416
Luis  L.

Luis L.

Ac not cooling

Near Vernon Ave, Lubbock, TX 79423
Oscar F.

Oscar F.

Restroom sink clogged up

Near 8th Pl, Lubbock, TX 79416
Hunter H.

Hunter H.

Checking A/C

Near Clinton Ave, Lubbock, TX 79424
Robby S.

Robby S.

Water leak!

Near Main St, Lubbock, TX 79401
Hunter H.

Hunter H.

Changing blower

Near FM1585, Lubbock, TX 79424
Cody W.

Cody W.

Cooler tripping the breaker

Near 87th St, Lubbock, TX 79424
Cody W.

Cody W.

Frost on doors

Near 87th St, Lubbock, TX 79424
David B.

David B.

Repair freezer

Near Avenue Y, Lubbock, TX 79401
Nick V.

Nick V.

Replace 3ton

Near Oxford Ave, Lubbock, TX 79423